Trade Branch Supervisor

ROLE: Trade Branch Supervisor
HOURS: 44 per Week - Permanent Role
SALARY: £27,903 basic salary
BONUS: Realistic total earning potential of up to £32,703 annually

Eurocell are a  stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks.  We are working hard to support your work/life balance in the following ways:
We have a Christmas shutdown period
We only work occasional Saturdays, on a rota basis
We don't open our branches on Sundays 
Our branches close at 4:30pm during the week, we support your work/life balance!
We offer a FREE Healthcare plan for all our employees
Exceptional monthly Branch Bonus
Industry leading induction and training programmes
Excellent opportunities to grow with us, and progress your careerOur Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

HERE'S WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS:

You will be rewarded with a very competitive basic salary of £27,903 per year
An excellent monthly bonus scheme, which added to your salary would be up to £32,703 per year 
25 days holiday, plus statutory holidays - normally 33 days in total each year
*NEW for 2023* Free Healthcare plan for all employees
*NEW for 2023* Enhanced Maternity and Paternity benefit
Free Life Assurance Plan of 3x your Annual Salary
Christmas shutdown
Saturdays only on a rota, and no Sunday working! 
Our branches close at 4:30pm during the week, we respect your work/life balance!
Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
Company Pension Plan
Employee discount on Eurocell products
Discounts across many well-known online and high street retailers 
A blend of training, including e-learning and on the job training to help your career development
Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
Colleague Referral Programme; we pay you for successfully referring people to join our team
Excellent opportunities to grow with us, and progress your career
Industry leading induction and training programmes

WHAT OUR BRANCH SUPERVISORS DO:

Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
Provide exceptional customer service and support to new and existing customers
Ensure excellence in customer service, operational standards and Branch sales targets are achieved
Support the delivery of sales targets whilst developing and maintaining positive customer relationships
Assist with the delivery of branch operations
Provide support and assistance to Branch colleagues as required
Support the Branch Manager to ensure team complete actions and activities on time, and in full
Ensure Branch team compliance with Health and Safety, company policies and procedures
Undertake stocktakes and audits
Maintain maintenance records for Branch vehicles
Conduct Branch housekeeping for front of house, warehousing and merchanting

WHAT WE NEED FROM OUR BRANCH SUPERVISORS:

Passion and energy to deliver exceptional customer service and achieve business targets
A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy 
Good organisational skills, with ability to prioritise and use own initiative
Confident IT user, with experience of MS Office and industry standard software eg SAP
A full and valid driving license is essential, and a FLT licence could be a distinct advantage
The ability to cover for the Branch Manager when required
Previous branch stock take experience could be a distinct advantage
Comfortable to work in a small team and on occasion, alone
Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage